ScriptGaps — Terms of Service
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These Terms of Service ("Terms") govern your use of scriptgaps.com and the ScriptGaps service. By creating an order, uploading content, or paying for the service, you agree to these Terms. If you do not agree, do not use the service.
1. What ScriptGaps Is — and Is Not
ScriptGaps provides research and editorial assistance: we review scripts and other written material you submit, identify factual claims, research publicly available evidence, and deliver a report ("Evidence Report") describing what that evidence appears to support, along with suggested alternative wording where relevant.
ScriptGaps is not:
- Legal advice. We are not a law firm, we are not your attorney, and no report, communication, or suggestion from us constitutes legal advice or a legal opinion of any kind. For legal questions — including defamation, privacy, or publication risk — consult a qualified attorney.
- A guarantee of accuracy, truth, or safety. Our reports reflect research conducted at a point in time using publicly available sources, professional judgment, and AI-assisted tools. Evidence can be incomplete, sources can be wrong, and facts can change after delivery.
- A publication decision. Whether, when, and how to publish any content is entirely your decision and your responsibility.
A claim marked "Supported" (or any other status) means only that, in our assessment at the time of research, the evidence we located appeared consistent with that status. It is not a certification of truth and not an assurance against error, criticism, demonetization, takedown, or legal claims.
2. Eligibility
You must be at least 18 years old and able to form a binding contract to use the service. If you use the service on behalf of a company, you represent that you have authority to bind that company, and "you" includes that company.
3. Your Content and Your Responsibilities
Your script remains yours. You retain all ownership of the material you submit. You grant us a limited, non-exclusive license to store, process, analyze, and reproduce your submitted material solely to provide the service to you.
You represent and warrant that:
- You have the rights necessary to submit the material;
- Your material does not contain unlawful content, content sexualizing minors, malware, or content you are prohibited from sharing;
- You will not use the service to plan, facilitate, or whitewash unlawful activity.
You remain solely responsible for what you publish. You agree to independently review our reports, verify sources yourself where the stakes require it, and make your own editorial and legal judgments before publication. You agree that you will not represent to any third party that ScriptGaps "approved," "cleared," "verified as safe," or "guaranteed" your content.
4. The Deliverable
The deliverable is the Evidence Report in the format described at purchase. Stated turnaround times (e.g., "within 24 hours") are targets, not guarantees; where we anticipate delay we will notify you, and if we miss a stated target by more than 100% of the promised window you may request a refund under Section 7. Reports are prepared for your internal editorial use; you may quote from or rely on the report in your own production process, but you may not resell the report itself or present it as an independent certification.
We may decline or cancel any order (with a full refund of that order) at our discretion, including for content that is unlawful, hateful, primarily targets private individuals with accusations, involves minors in a sensitive manner, or exceeds the scope we can responsibly research.
5. Our Methods
You acknowledge that we use a combination of human judgment and AI-assisted research tools. All methodologies, prompts, templates, report formats, software, and know-how used to provide the service are and remain the exclusive property of Aipera. Nothing in these Terms transfers any of our intellectual property to you. We may use anonymized, aggregated learnings (never your identifiable content) to improve the service.
6. Confidentiality
We treat submitted scripts and delivered reports as your confidential material. We will not sell them, publish them, or share them with third parties except: (a) service providers used to operate ScriptGaps (hosting, storage, payment, email) under their own confidentiality obligations; (b) where required by law; or (c) with your permission (for example, if you agree to let us use an anonymized excerpt as a sample). We do not use your submitted content to train AI models without your explicit consent. You may request deletion of your submitted material and reports at any time under the Privacy Policy.
7. Payment, Refunds, and Chargebacks
All prices are in USD and payable in advance through our payment processor (Stripe). Prices are tiered by script length as displayed at purchase; we may verify word count and require the correct tier before beginning work.
Refunds:
- Before work begins: full refund on request.
- After delivery: fees are non-refundable, because the deliverable is custom professional work that cannot be returned. If you believe a report materially failed to deliver what was purchased, contact us within 7 days; we may, at our discretion, revise the report, redo the audit, or issue a partial or full refund.
- Missed turnaround (Section 4): full refund on request if we exceed double the promised window and you no longer want the report.
Initiating a chargeback for a delivered report instead of contacting us first is a violation of these Terms; we reserve the right to dispute such chargebacks with delivery records and to refuse future service.
8. Disclaimer of Warranties
THE SERVICE AND ALL REPORTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIPERA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY REPORT IS ERROR-FREE, THAT ALL RELEVANT EVIDENCE WAS LOCATED, THAT SOURCES ARE ACCURATE, OR THAT RELIANCE ON A REPORT WILL PREVENT ANY HARM, CLAIM, OR LOSS.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- AIPERA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR ANY REPORT SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM.
- IN NO EVENT SHALL AIPERA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, REPUTATIONAL HARM, DEMONETIZATION, PLATFORM PENALTIES, OR THIRD-PARTY CLAIMS ARISING FROM CONTENT YOU PUBLISH — EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the smallest amount permitted by law.
10. Indemnification
You agree to defend, indemnify, and hold harmless Aipera and its officers, employees, and contractors from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of: (a) content you publish or distribute, in any form and on any platform; (b) your breach of these Terms; or (c) your violation of any law or third-party right, including defamation, privacy, and intellectual-property rights.
11. Dispute Resolution — Arbitration and Class Waiver
Governing law: These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules.
Binding arbitration: Any dispute arising out of or relating to these Terms or the service shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, conducted in English, with the seat of arbitration in Sheridan County, Wyoming (remote/video proceedings permitted). Judgment on the award may be entered in any court of competent jurisdiction.
Exceptions: Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property or confidential information.
Class action waiver: ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Opt-out: You may opt out of arbitration by emailing info@aipera.com within 30 days of first accepting these Terms, with the subject "Arbitration Opt-Out."
12. Termination
You may stop using the service at any time. We may suspend or terminate access for breach of these Terms. Sections 1, 3, and 5–11 survive termination.
13. Changes
We may update these Terms; the current version always appears at scriptgaps.com/terms with its effective date. Material changes will be indicated by the updated date, and continued use after changes constitutes acceptance. Each order is governed by the Terms in effect when the order is placed.
14. General
If any provision is found unenforceable, the remainder stays in effect. These Terms plus the Privacy Policy are the entire agreement between you and Aipera regarding the service. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Questions: info@aipera.com
